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QACP - Quebec Association of Convention Professionals Toll free: 1 888 969-1307
Phone: 450 969-1307
Website : www.congres.com
Mail : info@congres.com

All vocabulary terms

Foreword

In the absence of universally agreed-upon definitions, the Quebec Association of Convention Professionals, a proud partner of Tourisme Québec, has put together Business Tourism Vocabulary, with the goals of standardizing French and English terms to be used, sharing the vocabulary with our network of qualified organizations and individuals, and helping to standardize basic terminology used in this sphere of activity.

Each and every term has been researched by a certified terminologist and studied in committee by three experts in the field. Through their determined efforts, they have chosen the most appropriate equivalents and definitions.

Fully aware of our pioneering role in this domain, we hope that this Vocabulary will meet the expectations of our target audience and become an indispensable tool for the accurate use of language in the field of business tourism.

This initiative is designed to respond to the desire to improve the vocabulary used in business tourism in Quebec. If you have any comments or suggestions on Business Tourism Vocabulary, please send them to Ginette Bardou, General Manager of the Quebec Association of Convention Professionals, at info@congres.com. We look forward with great interest to receiving your feedback.

Ginette Bardou
General Manager

Integral Text

    Tourism

  • tourism

    The act of travelling to and exploring a place outside one's usual environment for leisure or enjoyment.

  • tourism industry

    A sector of economic activity that encompasses transportation services, accommodation and food services on the one hand, and recreational activities designed to meet visitors' needs on the other hand.

    The term tourism is sometimes used in the sense of tourism industry.

  • Business tourism

  • business tourism

    A sector of economic activity, typically business trips and business travel for the purpose of attending corporate events, training and information events, and events for commercial or corporate activities, along with activities and services provided by professionals in the field of leisure travel.

    The term corporate includes associations, federations and other non-profit organizations (NPOs).

  • business travel

    work trip

    Travel that involves an overnight stay for professional purposes.

  • work trip

    business travel

    Travel that involves an overnight stay for professional purposes.

  • business trip

    A journey to a place some distance away, including accommodation, to perform work-related activities.

  • Types of participants

  • day visitor

    excursionist

    Person who makes a trip that involves one or more overnight stays, but not longer than one year, outside his or her home town, and who stays in a commercial or private establishment.

  • excursionist

    day visitor

    A person who makes a return same-day trip outside the municipality, covering a distance of at least 40 kilometres each way.
  • tourist

    Person who makes a trip that involves one or more overnight stays, but not longer than one year, outside his or her home town, and who stays in a commercial or private establishment.
  • Tourism planning

  • event planners' show

    An event at which exhibitors forge business ties and network with invited event planners whose expenses are paid if they qualify under confidential criteria established by the event promoter. 

  • familiarization tour

    A trip organized to promote a destination to event planners by having them visit and get to know a city or region, based on an itinerary with fixed stops or visits (e.g. hotels, tourist attractions, companies) and encouraging them to organize events in these locations.

    Sometimes “fam  tour”

  • inspection visit

    A trip that is organized and personalized for an event planner to confirm the feasibility of the planner's event (e.g. hotels or rooms), based on the client's specific characteristics and organizational needs.

  • Events

  • Events

    The business tourism market for business trips and travel can be divided into four (4) sectors:

    • corporate events;
    • training and information events;
    • events for commercial activities;
    • events for corporate activities.
  • Corporate events

  • AGM

    annual general meeting

    annual meeting

    A meeting convened annually by management or members of a Board of Directors, calling upon members in good standing of an organization to deliberate on specific or general questions and make decisions.

    An extraordinary general meeting may be convened on request at any time of the year.

  • annual general meeting

    annual meeting

    AGM

    A meeting convened annually by management or members of a Board of Directors, calling upon members in good standing of an organization to deliberate on specific or general questions and make decisions.

    An extraordinary general meeting may be convened on request at any time of the year.

  • annual meeting

    annual general meeting

    AGM

    A meeting convened annually by management or members of a Board of Directors, calling upon members in good standing of an organization to deliberate on specific or general questions and make decisions.

    An extraordinary general meeting may be convened on request at any time of the year.

  • incentive travel

    Occasional travel that combines information and leisure tourism, organized for members of a company with the goal of encouraging them to achieve quantitative or qualitative objectives.

  • meeting

    An activity that brings people face to face in the same place with a predetermined goal.

  • retreat

    An important meeting that is not publicized and is held behind closed doors, away from the workplace, generally in a remote location that is conducive to relaxation, so that members of a company or organization can take a step back in order to determine broad orientations, establish strategies, make major decisions and initiate actions. 

  • reward trip

    Occasional entertainment-focused travel that is organized for members of a company or for professional partners with the goal of rewarding them for achieving quantitative or qualitative objectives.

    This tactical corporate management tool is designed to make a strong, positive lasting impression on participants.

  • Training and information events

  • colloquium

    A meeting of a limited number of experts who have been invited to present their ideas on a specific theme, discuss the theme and deal with conflicting ideas if necessary.

  • congress

    A provincial, national or international meeting that brings together a large number of people to exchange ideas on a predetermined theme that they have in common.

    The people who attend a congress are called attendees.

  • forum

    A meeting that is open to the public, at which questions relating to a particular theme are debated, generally to promote exchanges among participants.

  • gathering

    A meeting that brings together a high number of people in view of taking joint action.

  • lecture

    A public oral presentation designed to inform participants about a targeted theme.

  • seminar

    A scientific meeting with a limited number of people, generally chaired by an expert moderator, with the objective of studying specific questions related to their discipline or specialty.

    As a general rule, a seminar is given as a form of training.

  • symposium

    A scientific congress that brings together a limited number of experts to exchange opinions on a specific subject.

  • workshop

    A working group of limited size brought together to discuss a particular subject or theme and to formulate principles and find methods and best practices for the theme or subject in question.

    A workshop is often a break-out session from a more general meeting and is generally part of a more broad-based event (e.g. a congress or colloquium).

  • Events for commercial activities

  • exhibition

    A large public presentation that charges admission, in a predetermined place and for a limited time, showing products from a specific sphere of economic activities or having to do with the products or objects on display.

  • fair

    An industrial and commercial exhibition for the general public, generally including a fair component, held periodically,  frequently outdoors, at which exhibitors, producers or merchants present and sell many products, notably regional products.

    Fairs are the oldest kind of commercial event. The term fair is often used, erroneously, in the sense of show.

  • show

    A regular commercial event (e.g. the Salon du livre de Montréal, the Salon des artisans et des métiers d'arts de Québec) at which exhibitors, producers or merchants in a specific sphere of activities in a particular industry or trade offer to the general public a predetermined category of products, notably their latest new products that they want to promote and sell.

    In French, the term Salon  is capitalized when used in this sense.

  • specialized exhibition

    A commercial event reserved for groups or experts in a predetermined sector or group of sectors to present products or services to professional buyers.

    By invitation only, most specialized exhibitions do not admit the general public, or admit them only for a limited time.

  • tourism exchange

    An event that provides an opportunity for buyers and sellers to organize individual or collective meetings that are often pre-determined, designed to foster information exchanges, and limited to prequalified and selected clients or potential suppliers. 

  • trade fair

    An event that brings together by invitation partners and suppliers who are required to register, from a target group of merchants affiliated with the host of the exhibition or members of a professional association, to offer a range of products and services at interesting prices, often based on a specific theme.

  • Events for corporate activities

  • team building

    A technique that involves a range of activities that bring together a work team to foster and improve mutual understanding and respect for their respective skills and abilities, making  teamwork more effective.

    Various methods, such as games and techniques for stimulating the imagination, may be used to create an atmosphere of openness that fosters ingenuity, the acquisition of new tools and a sense of belonging to the team.

  • Holding commercial events with accommodation

  • hotel

    A commercial establishment in a predetermined category that offers tourists paid accommodation and generally ancillary services as well (e.g. meeting rooms, food services).

  • Holding commercial events without accommodation

  • site

    A place that is configured for business events, with a property complex that includes facilities and equipment, but no on-site accommodation.

    Sites are generally configured in such a way as to promote universal accessibility (for people with reduced mobility) and increasingly, sustainable development concerns.

    Four types of establishments come under this category:

    • conference centres;
    • congress centres;
    • non-traditional sites;
    • trade fair centres;
  • conference centre

    A property complex that includes on-site facilities and equipment, with modular rooms, generally connected to hotel facilities, with a limited capacity and offering a range of services that are indispensable for holding such events.

    The terms conference centre and congress centre are not synonymous, although they are sometimes used interchangeably in English. A conference centre is much smaller than a congress centre.

  • congress centre

    A very large property complex that includes on-site facilities and equipment, with modular rooms, sometimes connected to hotel facilities, that can accommodate various large events with thousands of attendees and offering a range of services that are indispensable for holding such events.

    The terms congress centre and conference centre are not synonymous, although they are sometimes used interchangeably in English. A congress centre is much larger than a conference

  • non-traditional site

    A place (e.g. a museum, the Botanical Garden of Montreal, a golf club) that rents space for business events, without that being its primary vocation.

  • trade fair centre

    A multifunctional property complex that includes a large rough floor space where booths can be set up, notably suited to holding large exhibitions, shows, and corporate activities.

    Ancillary services and equipment are generally sub-contracted to external suppliers.



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